Cloudflare/ISForums

Skitty · April 02, 2013, 09:30:34 AM

If you havent noticed. we have been working on cloudflare. we have been getting the famous site is offline retry for a live version error. the site is and was live. it was an error related to the railgun service. Supposedly it is fixed. running test to make sure its working

if you receive an error like this. notify me right away. give me the date/time and the link you where trying to get to as well as the error that was populated.
i am activly working with cloudflare and the hosting company to resolve this quick and efficiently.

thanks

Skloosh · April 02, 2013, 10:36:16 AM

GMT-7:00 PACIFIC DAYLIGHT TIME.

7:33 AM http://www.insomniacservers.com/index.php/topic,1438.msg14526.html#msg14526

7:48 AM http://www.insomniacservers.com/index.php?action=post;msg=14526;topic=1438.0

7:52 AM http://www.insomniacservers.com/index.php?action=post;msg=14526;topic=1438.0

8:00 AM ( i don't remember which page )

8:02 AM Cloud Flare error ( i don't remember which page )

9:31 AM www.insomniacservers.com/index.php/topic,1438.msg14533/topicseen.html#new

:I got some errors!

winner321 · April 02, 2013, 10:44:17 AM

7:43 Pacific time i got an error
http://www.insomniacservers.com/index.php?action=forum

Skitty · April 02, 2013, 10:54:25 AM

can you tell me the errors. did it say cloudflare or was it saying file was not found?

Skloosh · April 02, 2013, 11:02:55 AM

ERROR
The requested URL could not be retrieved

The following error was encountered while trying to retrieve the URL: http://www.insomniacservers.com/index.php

Unable to forward this request at this time.

This request could not be forwarded to the origin server or to any parent caches.

Some possible problems are:
An Internet connection needed to access this domains origin servers may be down.
All configured parent caches may be currently unreachable.
The administrator may not allow this cache to make direct connections to origin servers.

Your cache administrator is webmaster.

Skitty · April 02, 2013, 11:17:24 AM

thank you i notified the hosting company as well as cloudflare. hopefully we can solve this as soon as humanly possible. keep me up to date with any issues.

Skitty · April 02, 2013, 11:19:55 AM

Hi there,

Please clear your local browser cache and try once more, we show your site online and do not show any cloudflare error on your site at this time after randomly clicking about.

Please let us know if there is anything further we can do for you.

Best Regards

if you are confused on how to do this:
http://www.wikihow.com/Clear-Your-Browser%27s-Cache

http://docs.cpanel.net/twiki/bin/view/AllDocumentation/ClearingBrowserCache

again if you are still having issues tell me the time. link. and what was the error that was shown.

Glenn · April 02, 2013, 12:06:11 PM

Got an error here..

Translation;
The following error occurred while retrieving URL: ..
Currently unable to send the request.
...
Possible problems are:
..
..
..
The administrator of this cache is ..

Skitty · April 02, 2013, 12:07:02 PM

try flushing your dns. there is a link above

Butlerbandit · April 02, 2013, 06:06:55 PM

Got the same error as glenn (except in English). Was solved by simply waiting a minute and clicking the link, so it's not particularly problematic.

Skitty · April 02, 2013, 06:24:03 PM

it actually is problematic. its related to the redirect service we are using for the www. aka squid. i keep telling them that the issue is that. they keep blaming cloudflare. if it does not clear up in 24 hours like they said it should since its cloudflares fault. i will be reopening the ticket.

Saracalia · April 03, 2013, 12:36:37 AM

Butler, I had that problem yesterday when I typed in the url bar "insomniacservers.com" but I don't seem to have the problem when I add "www" in front of it. Nor do I have the problem when I search Yahoo!

Skitty · April 03, 2013, 12:42:53 AM

well for some strange odd reason when i use the servers fowarding system aka squid. it would mess up. but when i turned it off and use smf's fowarding system it works.

Skitty · April 03, 2013, 07:46:12 AM

its also not a problem when you type it. the forums/server is supposed to automatically put the www. for the subdomain so cloudflare can work and do its magic with anycast. by having this issue with the squid redirecting system you get the error file not found issue. that is not the site or my or cloudflare's fault. it is bugged up and by blaming cloudflare it is a scapegoat for the issue. i am using smf's redirection tool to change all users from the root domain http://insominacservers.com to the subdomain http://www.insomniacservers.com and since ive been using that redirect tool nothing has been going wrong. so it is safe to say with or without cloudflare on. as long as squid is not utalized the forums will not give an error. and unfortunately we need squid to operate.

if you wish to learn more about squid:
http://en.wikipedia.org/wiki/Squid_%28software%29

winner321 · April 03, 2013, 03:26:01 PM

The following error was encountered while trying to retrieve the URL: http://www.insomniacservers.com/index.php?

Unable to forward this request at this time.

This request could not be forwarded to the origin server or to any parent caches.

Some possible problems are:

An Internet connection needed to access this domains origin servers may be down.
All configured parent caches may be currently unreachable.
The administrator may not allow this cache to make direct connections to origin servers.
Your cache administrator is webmaster.

I got this at 12:25 pm pacific time 4/3/2013

News:

Cloudflare/ISForums